INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you ship internationally?

At the moment, we ship to a vast majority of the European Union, USA and Australia.

What are the shipping costs and delivery time?

Shipping costs vary depending on the destination country. For orders within the European Union, we offer free shipping on all orders over 50 EUR. For the USA, the shipping cost is 15 EUR, with orders over 300 EUR shipped for free. For Australia, the shipping cost is 20 EUR, and orders over 400 EUR are shipped for free. You will see the specific costs in your order total.

We strive to ship your orders promptly. However, please allow 1-2 business days for your order to be processed at our warehouse before it is shipped. Keep in mind that funds must be credited to our account first, which takes time depending on your chosen payment method.

What payment methods can I use?

In our shop, you can make payments using PayU - a fast and secure online payment system. With this method, you can pay using credit cards, Apple Pay, or Google Pay. Alternatively, you can pay via a Direct Bank Transfer. Please note that you are responsible for all bank fees. Also, ensure that you pay using the required currency when opting for a Direct Bank Transfer.

How can I return an item?
Please follow our return instructions.
What is your warranty?

Please follow our warranty information.

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