What is Recedy's returns policy?

We stand by our products, offering a 100% satisfaction guarantee. We want you to be delighted with your new purchase. If you have any questions or need guidance regarding your new product, please don’t hesitate to reach out. If there is an issue with your order, we’re here to help. Rest assured, you have 30 calendar days from the date of receipt of goods to request a refund.

How do I return a Recedy order?

  1. Please email us at and provide the order number.
  2. Once received, our customer service will provide you with instructions and a return address in Poland.
  3. Recedy does not cover shipping costs for returns and is not responsible for items lost or damaged during shipping.

When will I get my refund?

If the product is returned in accordance with this Return Policy, Recedy will credit your original form of payment used to make the initial purchase as soon as possible, within 5 to 10 business days of receiving and inspecting your return. Depending on your payment method, it may take additional time for your funds to become available.

What if my items arrive incorrect or damaged?

Do not worry. We are here to help. Please email us at , and we will support you.

What is your exchange policy?

We do not offer exchanges. Please return an item and order a new one.